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General Merchandise Support Specialist
Anchorage, AK · Retail · $24.50-$26.00+/hr., DOEThe General Merchandise Support Specialist for Pacific Alaska Wholesale (PAW), the wholesale arm of the North West Company International (NWCI), is responsible to support the business to improve customer service by interfacing with vendors, PAW Operations, logistics, and warehouse team to ensure accurate and timely order fulfillment and inventory management. If you excel at relationship building and enhancing customer experience, this opportunity is for you!
Joining NWCI gives you the opportunity for growth and development throughout the company, a competitive salary, and benefits package, and to be part of a dynamic and diverse culture.
NWCI is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out www.northwest.ca for more information.
Key Accountabilities:
Desired skills & experience:
Working conditions
Location: Anchorage, AK
Reports to: General Merchandise Category Manager
A competitive pay rate is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
We create a collaborative and constructive culture by:
#WorkACC
Joining NWCI gives you the opportunity for growth and development throughout the company, a competitive salary, and benefits package, and to be part of a dynamic and diverse culture.
NWCI is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out www.northwest.ca for more information.
Key Accountabilities:
- Process all PAW Customer orders from start to finish
- Input customer orders into the purchasing programs
- Input POs for customer orders and faxing to vendors
- Maintain PAW catalog database
- Create new items in the purchasing program (ERP)
- Monitor and maintain core GM inventory in the warehouse
- Order, reorder and make changes to core items by reviewing assortment and amount on hand
- Compile reports to be reviewed by the GM Manager
- Perform updates on pricing, margin, lost sales, comparisons after analysis by the Manager
- Travel to key product vendors and customer shows as directed by the manager
- Assist in looking for new products and vendors at shows put on by vendors
Desired skills & experience:
- Ability to operate computer systems and utilize intermediate skills in Microsoft Office Suite, comfortable learning other computer programs and systems
- Experience with publishing and graphic software a plus
- Ability to type at least 40 WPM
- Strong analytical, organizational, and negotiation skills
- Strong written and verbal communication skills
- Strong time management skills and work toward the ability to set own priorities based on workload
- Must be able to communicate clearly with all levels of personnel answering questions, asking questions, and responding to requests
- High School Diploma or GED. Some college or additional training in business or sales, or accounting a plus
- Strong prioritizing and mathematical skills
- High attention to detail
- Data entry experience a plus
- MS Office Suite experience, including above average knowledge of Excel
Working conditions
- Fast-paced office environment
- Primarily computer work; able to sit/stand in one place for long periods of time and can withstand hours of tedious work in a moderately stressful environment
- Must be able to type and ten key for an extended amount of time
- Open area office environment with limited personal space
- May require some overtime as well as night and weekend work
- Ability to travel up to 5% of the year
Location: Anchorage, AK
Reports to: General Merchandise Category Manager
A competitive pay rate is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
We create a collaborative and constructive culture by:
- Acting with integrity • Fostering excellence • Respecting others • Working collaboratively • Being accountable
#WorkACC